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Terms of Service

The terms that govern your use of the AXXEM AI website and services.

AXXEM AI · Last updated 9 July 2026

These Terms govern your access to and use of the AXXEM AI website and the assessments, reports, paid products, content, and information offered here ("Services"), provided by AXXEM AI Solutions LLC ("AXXEM AI," "we," "us"). By using the site or purchasing a product, you agree to these Terms. Our Privacy Policy explains how we handle your data and is part of these Terms.

Use of the site

You may use the site for lawful purposes only. You agree not to misuse it, attempt to disrupt or gain unauthorized access to it, or use it in any way that breaches applicable law or these Terms.

Assessments and information

Our assessments, Snapshots, articles, and other materials are provided for general information. They are a starting point, not professional, legal, financial, or tax advice, and results depend on the inputs you provide. Custom engagements beyond the self-serve Services are governed by a separate written agreement.

Paid products

We offer paid, self-serve products, currently:

Prices are in US dollars. Any applicable sales tax is calculated and added at checkout. Payment is processed by Stripe; we do not receive or store your full card details (see the Privacy Policy).

Availability

Our paid products are currently offered only to residents of the United States and Canada. By purchasing, you confirm you are a resident of one of those countries. We may decline or refund orders that fall outside this scope.

Refunds

AI-assisted outputs

Some Services use AI to generate or assist with content and results. In our reports, your scores are calculated directly from your answers, not by AI; the written analysis is generated by AI working within AXXEM AI's expert-built, research-backed framework. AI outputs can contain errors and should be reviewed before you rely on them. You are responsible for decisions you make based on them. We minimize the data shared with AI tools (see the Privacy Policy), but we do not warrant that any AI-assisted output is complete or error-free.

No guarantee of outcomes

We aim to give evidence-led, research-grounded guidance, but we do not guarantee any specific business result, return on AI, or outcome. Decisions you make based on the Services are your own responsibility.

Intellectual property

The site, its content, branding, reports, and the AXXEM AI name and logo are owned by AXXEM AI Solutions LLC or its licensors and are protected by law. Your report is provided for your own personal and internal business use; you may not copy, redistribute, resell, or create derivative works from our content without permission, except as allowed by these Terms or law. Materials we deliver to a client under a separate engagement (including any AI-generated content) are governed by that agreement.

Third-party links and tools

The site may link to third-party sites or tools (including our payment and scheduling providers). We are not responsible for their content, policies, or practices; your use of them is at your own risk.

Limitation of liability

To the fullest extent permitted by law, AXXEM AI is not liable for any indirect, incidental, or consequential damages arising from your use of the site, the Services, or any paid product, and our total liability for any product is limited to the amount you paid for it. Nothing in these Terms limits liability that cannot be limited under applicable law.

Changes

We may update these Terms; the "last updated" date above reflects the latest version. Continued use of the site after changes means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of- laws rules, and any disputes will be handled in the courts located there, unless applicable law provides otherwise.

Contact

Questions about these Terms or a refund: support@axxem.ai · AXXEM AI Solutions LLC, Toledo, Ohio, USA.